Cancellation & refund policy

Effective October 26, 2026

GovDone.com is owned and operated by Done Ventures LLC.

Request a cancellation or refund

Contact Support@govdone.com, call 1-888-532-5520, or use our contact form. Include your order reference, checkout email and the assistance you need. Do not send payment-card numbers, identity documents or Social Security numbers.

Saved applications

Saving an application does not authorize a payment. If you have not paid, there is no GovDone payment to refund. Contact us if you want to cancel a saved request or ask for deletion of your information.

7-day refund window before submission

Request a full refund of your GovDone service fee within 7 calendar days of payment, provided your application or service request has not yet been submitted to the relevant government agency or fulfillment provider. Both conditions must be met. Saving a form or paying GovDone does not itself count as submission.

Send your cancellation and refund request through one of the contact methods above before the window closes and before submission. We use the time we receive your request, not the time our team replies, to assess eligibility. After 7 calendar days or after submission, this refund offer no longer applies, except where required by applicable law. Contact support if you believe a charge was made in error.

Eligible refunds are returned to the original payment method. Your bank or payment provider determines when the credit appears.

Government and third-party fees

Fees paid directly to a government agency, enrollment provider or other third party are governed by that recipient’s rules. GovDone cannot reverse payments collected by another organization. Nothing on this page limits rights provided by applicable law.

Support hours: Monday–Sunday, 6 AM–12 AM PST.
633 W 5th ST, STE 2600, Los Angeles, CA 90071.

See our Terms of service and Privacy Policy.